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CORONAVIRUS (COVID-19): READ OUR RESPONSE STATEMENT HERE

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CORONAVIRUS (COVID-19) STATEMENT

In this uncertain time, we at Oakmed just wanted to take a moment to assure the people who use our stoma products and the healthcare professionals who prescribe them that we remain fully functional with a strong supply chain. 

Stock

Our stock levels remain strong with more than enough product for all of our customers to fulfil their prescription with plenty of excess available should people wish to order additional supplies, which we would advise. 

We would also like to state that we do not anticipate having any problems with our stock levels or supply in the near future. However, we will continue to assess this closely and ensure that in the extremely unlikely event that we do start to run low that our customers are made aware and that we provide suitable alternatives. 

To reiterate, please order as normal, including any additional supplies you may require to feel secure.

Delivery

Again, delivery of our products is not an issue and we don’t foresee it becoming one. Our delivery system is fully operational and both patients and healthcare professionals can be assured that products will arrive as usual. 

If you use Goldcare delivery service to get your prescription, then you will receive your prescription as normal. In fact, using a service like Goldcare would be preferable as it limits the need to head out to pick up a prescription and aids in social distancing. 

Help and advice

Our offices remain fully functional and GoldCare nurses are on hand as always armed with help and advice. You can get in touch as always via: 

Freephone number – 0800 592 786 

Email info@oakmed.co.uk 

Stay safe

A final word, to all of our valued customers, please stay safe and take precautions during this time. 

We will keep this page updated throughout the pandemic should anything change and as always will let our customers know any information as soon as possible. 

Take care, 

The Oakmed Team. 

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